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    Alex Snyder (blog) replied to the thread Q&A with Mike McFall, President of Black Book Online.
    Mike - Thank you for taking the time to work with Jeff on this. The BBCA sounds like a fantastic tool. It sounds even better with Joe...
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    Joe Pistell replied to the thread Q&A with Mike McFall, President of Black Book Online.
    woops, one more mod Mr. McFall, We all know Bad things Happen to Good People... QUESTION: Just when has Mr Good Guy fixed is poor...
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    Joe Pistell replied to the thread Q&A with Mike McFall, President of Black Book Online.
    Mr McFall, I just toured the Black Book Credit Activator(BBCA). I liked the concept VERY MUCH, it harvested a lead, but with the...
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    JD Rucker (blog) replied to the thread Q&A with Mike McFall, President of Black Book Online.
    It's an interesting concept for sure. Would love to see it in action and more importantly hear what sort of success dealers are having...
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    In the pilot program with 18 dealers, we found that 81% of the estimated scores are above 630. This score distribution is different...
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    Eric Miltsch (blog) replied to the thread Black Book Online Launches Activator Complete - The Super Lead.
    Has anyone seen/heard of this having a negative effect on the # of credit apps submitted? I'm also curious if the people using this tool...
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    Auto Dealers Report Increased Lead Quality and Quantity from Pilot BOCA RATON, FL., April 14, 2011—Black Book Online today announced...
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    Brian Epro replied to the thread DealerRater Hits 300,000 Car Dealer Reviews.
    Ha! Acton Toyota has never struck me as a "rest on their laurels" organization...
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    Ryan Leslie replied to the thread DealerRater Hits 300,000 Car Dealer Reviews.
    @Jersey Shore, That's funny! Not taking anything away from Acton, they do an amazing job, but I talked to quite a few dealers at DD10...
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    Jersey Shore replied to the thread DealerRater Hits 300,000 Car Dealer Reviews.
    What they didn't say is that 150,000 of those are for Acton Toyota...
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    Gilbert Chavez replied to the thread DealerRater Hits 300,000 Car Dealer Reviews.
    Congrats to DealerRater! As a dealer that has 179 reviews with a 4.9% average we appreciate the outstanding value DealerRater brings!
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    Atlanta, GA – April 19, 2011 – Contact At Once!, LLC (www.autodealerchat.com), the leading provider of automotive chat software that...
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    Joe Pistell replied to the thread How To Sell Cars in the 21st Century.
    Add Saturn to the heap of dead --"we are different"-- carcasses.
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    Carfanatix replied to the thread How To Sell Cars in the 21st Century.
    I think a hybrid of both virtual and standard dealerships is the way to go. However, this would only work if the manufacturers agree...
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    Lizelle Landino replied to the thread How To Sell Cars in the 21st Century.
    Interesting stuff. Its the future of selling at some point. Question is what company will be the one perfecting it:-)
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    Guest replied to the thread How To Sell Cars in the 21st Century.
    I don't think the design your own car concept is that innovative but I do think over time more dealers will carry less inventory and...
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    VJ (Volker Jaeckel) replied to the thread “I Don’t Like to Look at a Screen”.
    Munch Hausen (referring of the German Baron of Munchhausen - nice touch) I appreciate your compliment and yes, I love post without a...
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    Munch Hausen (blog) replied to the thread “I Don’t Like to Look at a Screen”.
    I am amazed at how well this entire site is maintained and monitored. This article, like all articles on DealerRefresh, is timely...
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    Stephaniestreet16 replied to the thread “I Don’t Like to Look at a Screen”.
    All very good points Alex, thank you for the response. I would love to ask my GM all those very pertinent questions, but I am making a...
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    VJ (Volker Jaeckel) replied to the thread “I Don’t Like to Look at a Screen”.
    Stephanie, great response and as Alex said already; WELCOME to the community. You did wonderful in describing exactly what so many...
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    Alex Snyder (blog) replied to the thread “I Don’t Like to Look at a Screen”.
    P.S. I cannot be politically correct nor can I shoot anyone anywhere other than between the eyes. I'm very blunt.
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    Alex Snyder (blog) replied to the thread “I Don’t Like to Look at a Screen”.
    Stephanie - welcome to having a voice on DealerRefresh! From your response, I have to say, I look forward to you speaking-up more...
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    Stephaniestreet16 replied to the thread “I Don’t Like to Look at a Screen”.
    I've been reading your site for a few years now but never had cause to comment until reading this article. I am an F&I manager, but I...
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    VJ (Volker Jaeckel) replied to the thread “I Don’t Like to Look at a Screen”.
    I agree especially with EMPATHY - on both sites. You know we German are known as the sometimes "tough love" guys and galls and we speak...
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    D Ramonte Rawls replied to the thread “I Don’t Like to Look at a Screen”.
    All I can say here VJ is that the Professional Sales Consultants are Auto Retail Future, and that they need our empathy. Our...
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