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What is Cash for Clunkers (C.A.R.S.) Doing for YOU?

True, but likewise many of us are still driving these "clunkers" that should already be on the dealer lot. We are guzzling gas left and right, and many of us (like myself) are driving clunkers that need/could use repair. If we are told we have the right to be in possession of our new vehicle, we want to excercise those rights. Especially considering the fact that we can be saving money on gas, avoid spending repair $$ on our vehicle that will eventually be salvaged, AND getting a little bonus cash from the salvage lot (after the $50 dealer) due to our clunker's true scrap value....

What is Cash for Clunkers (C.A.R.S.) Doing for YOU?

Someone above said it well: consumers need to realize that Dealers are on their side in this -- long story short, we're all in the same boat. What I'm sure many customers don't understand is that it is entirely likely that many dealers cannot afford to turn-over the vehicle before they are paid. Not to get too lengthy, but those cars you see sitting on the lot are financed by a bank -- once a customer takes the car home, the dealer only has a week or so to actually pay for that car. That dealer very well may not have an extra $50,000 or $100,000 to give to the bank while he's waiting for reimbursement from Uncle Same. As far as the rules -- they were NEVER spelled-out until mid-way through this administrative fiasco -- so save your calls to the NHTSA, your lawyer, etc. So my advice to consumers? I know you're excited and want your car NOW, but give the dealer a break! Let's face it: you've received a hand-out from the government -- try to exercise a little patience!

What is Cash for Clunkers (C.A.R.S.) Doing for YOU?

Ok I am in the same situation as Steve and many other people apparently where the dealer is refusing to hand over the car. We have done all the paperwork etc etc. We have the clunker in our possesion and we keep on telling them there breaking the law but they seem to not care and will not give us the vehicle because there waiting for the government money.We have reported them to the government(which said they would get back to you in two days it's two weeks later) to the gmc headquarters apparently they can't do anything about it just tell us the dealership is doing it wrong. At this point I don't know what else to do because I bet the government money will not come in for weeks and we have been waiting since early august... Advice?

What is Cash for Clunkers (C.A.R.S.) Doing for YOU?

Steve, the rule clearly states that the "clunker" must be in the control of the dealership prior to them submitting the application. The dealer certifies this when they sign the summary of sale, and when they submit the application. The NHTSA has too many calls and too smal a staff to field the enormous number of questions. The NHTSA has already declaired on their website that:
the dealer must allow you to take delivery of the new car if it is in stock.
the dealer must "capture" the trade in before submitting for reimbursement. The latter part is fraud, so don't let the dealer make the rules. print it from the cars website, take it to the dealer, and kindly ask them to abide by the law before you report them to the nhtsa.

What is Cash for Clunkers (C.A.R.S.) Doing for YOU?

I also have not gotten my new car. My deal was finished July 31st - clunker is still in my possession, my new car is in stock at the dealership, but they say they are waiting for "approval" first. Dealership says waiting for approval before giving the car away is OK, but not waiting for the money – they claim they are waiting for approval, not for the cash to come in. Called the hotline numerous times, called dept of transportation, and called NHTSA. Got differing answers from all as to if I should have my car…however, recently one hotline person told me that it is OK for the dealership to wait for approval. Said that waiting for approval isn’t the same as waiting for the money, which would be in violation if it was approved and they were waiting for money. Still don’t know what to do…approval by my estimation could take a few more weeks….I don’t get it – nobody knows if I should truly have my car or not and that includes the DOT, NHTSA, and even the clunker hotline employees themselves.

What is Cash for Clunkers (C.A.R.S.) Doing for YOU?

We only got in for about five minutes. I waited on the hotline for 2 hours to see if they could reject a deal that was logged under the wrong brand for us. He said to send an email that they would get to it in a timely manner. I told we sent the email on Friday morning "How timely are you talking about?" Of course he couldn't help that's another department etc etc, i selected to asked someone about a deal prompt. This is insane.

What is Cash for Clunkers (C.A.R.S.) Doing for YOU?

Pennsylvania Auto Dealers just sent this bulletin to me... just passing it along case it is helpful...

To: PAA Members

From: J. Paul McMillen

Date: August 24, 2009 (4:00 PM)

RE: CARS Program Computer System Is Down

Dealers nationwide are reporting that the CARS computer system has either crashed or been shut down, again, for the third time since the federal Department of Transportation (DOT) announced that the Cash for Clunkers Program will end at 8 p.m. (EDT) tonight.

NADA has requested that dealerships that have been unable to successfully submit "clunkers" transactions for whatever reason should immediately e-mail NADA at clunkers@nada.org, with the subject line "Unable to Submit."
A copy of the e-mail should also be sent to NHTSA at help@cars.gov.
Provide details in the e-mail of the number of transactions you are attempting to transmit, and it might be helpful to include each customer's name, the VIN of their clunker, and the VIN of the new vehicle purchased, as well as the date of sale or lease of the new vehicle. Note in your e-mail that you have been unable to log on to the CARS computer system today to transmit the transactions.

NADA has again called on the Obama Administration to extend the deadline for submitting "cash for clunkers" applications to August 31, while keeping the August 24 deadline for consummating clunkers transactions.

PAA will continue to provide updated information to membership as soon as it becomes available.

What is Cash for Clunkers (C.A.R.S.) Doing for YOU?

As just reported on Fox news as well:
WASHINGTON - Auto dealers will get more time to submit their Cash for Clunkers deals to the government for repayment after the Department of Transportation extended the deadline for filing claims.

Dealers will now have until noon Tuesday to file the paperwork they need to get repaid for the Cash for Clunkers credits of up to $4,500.

The Transportation Department says the extension is due to an overwhelming demand on the computer system set up to handle the claims. The Web site was shut down temporarily Monday afternoon because of the overload.

The deadline of 8 p.m. EDT Monday still stands for the end of all Cash for Clunkers sales.

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