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What have you replaced with AI?

I've spent 30 years watching F&I teams start their day blind. Curious what one number would change your morning.

This is illogical. 30 years of watching F&I should put you into a position where you are driving the conversation, not fishing for ideas.

IDEA: Start a new thread here on the forum. Pick your fav topic and start dropping wisdom bombs in it.

Killswitch on 2027 and later vehicles

Starting with the 2027 model year, federal “impaired driving prevention” rules effectively mandate a software-based kill switch in every new vehicle, putting always-on monitoring and the power to disable a car in the hands of algorithms rather than drivers. While framed as safety, normalizing this level of in-vehicle surveillance and remote control is a serious step toward turning personally owned cars into regulated endpoints, and that should concern anyone who cares about customer trust, civil liberties, and the future of our industry.

Guess older cars are going to go waaaaay up in value!

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Looking for Feedback ----> CarDealster - the iPhone app for car salespeople

Hi @JameyJ !

Thanks for the comment, CarDealster is currently fullly built out, ready to scale, but sitting on a shelf, taken down from the App Store. We got plenty of salespeople to download and use the app, but only very few used the tool. Likely there were critical pieces missing, prior to AI automation opportunities, but I will always believe in the concept. Maybe revisit at some point with @Jeff Kershner's help!

Looking for Feedback ----> CarDealster - the iPhone app for car salespeople

Hi @JameyJ ,

Thanks for the comment, CarDealster is currently fullly built out, ready to scale, but sitting on a shelf, taken down from the App Store. We got plenty of salespeople to download and use the app, but only very few used the tool. Likely there were critical pieces missing, prior to AI automation opportunities, but I will always believe in the concept. Maybe revisit at some point with @Jeff Kershner's help!
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What have you replaced with AI?

This is how I yelled at AI yesterday.

"ok, that does it. What happened to your oversight? You are making significant mistakes on every request. I want a full forensic study on this thread. I must be mis-managing this. We have created amazing CIO <--> CTO iterations in the past, complete mastery. This session is creating an outcome that I don't ever want to replicate. Find the problem(s)"
Expert level AI requires you to become a better boss.
1. 1st Yell at it
2. then, like a good boss, assume some of the blame (if you want the truth)
3. demand answers
4. and a fix.
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VLA ads and inflated click to calls

I spoke to one of our account managers and showed him this post. He added that you should also exclude mobile app traffic. This can only be done on at the account level. This should take care of most of the bad traffic as many apps, especially games, get accidental clicks.

VLA ads and inflated click to calls

Hi Brad, Are you running VLA-only campaigns? We have found some of our VLA-only campaigns only show on Search and others run on both Search and Display. Same settings.
For those running on both Search and Display, we use placement and content exclusions to limit the amount of ads showing on Display. There's no way to completely eliminate the Display ads as far as we know because we can only exclude the ads once they show up on Display but this does reduce it by quite a bit.
Hope this helps.

Happy 21st birthday DealerRefresh - shots!

:unclejoe: did @Ryan Everson have a driver's license 21 yrs ago? :baby:
Not sure about that, but... THIS Ryan had hair! ;)

Happy Birthday Refresh! Congrats to the two of you for the commitment to empowering and improving this incredible industry!

Looking for Reliable SEO Services – Recommendations?

Hi everyone,

I’m exploring SEO services to improve my website’s visibility and search engine rankings. I’m particularly interested in providers who offer a comprehensive approach, including on-page optimization, keyword research, technical SEO, and quality backlink building.

I want to ensure the services are ethical and follow Google’s guidelines, avoiding any black-hat tactics that could harm my site. Has anyone had experience with trustworthy SEO companies or freelancers that deliver measurable results?

I’d love to hear about your experiences, recommendations, or tips for choosing the right SEO service without breaking the bank

OneKeel.ai | AI Solutions for Automotive Dealerships We built the first ever and only 24/7 Complete Full Stack SEO AI Army....GSEO Hub....As a Co-Founder....Happy to Walk Through GSEO HUB with you.

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VLA ads and inflated click to calls

Hi all, we are seeing VLA ads showing on display network once again and that means a ton of "fake" calls. I saw this happen to us at the end of last year, but its happening again. We discovered it happening at 5 of our dealerships and its happening across several vendors. IF you have access to your google ads account, you can look at pmax campaigns by channel. if you are showing on display network, its a waste of money.

Since google doesnt allow you to turn off display, you need to block certain sites (i'm not talking about the partner network) and rethink what you are optimizing for. If you are including click to call as one of your optimized events, this might be the culprit.

Anyone else having these issues and or have some hacks on preventing it. i hate google!

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